Frequently Asked Questions

Everything you need to know about shopping with Lucy & Co.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally take 10-15 business days.

What is your return policy?

We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please visit our Returns Portal to start your request.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring your favorite similar garment at home and comparing it to our specifications for the best fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.

How should I care for my Lucy & Co. garments?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions are located on the inner seam label.